The Beach Factory was founded in the UK in 2003 to offer fashionable and functional UV swimwear for children. Sun protection swimwear is still the core business but we have expanded rapidly (thanks to the thousands of customers who buy from us each year!) to offer a broad range of holiday products throughout the year for adults, teens and young children.
We also work with some of the larger NHS cancer units in hospitals around the country and donate UV swimwear to help generate awareness about the importance of sun protection.
Internet retailing is a competitive business and we try to set ourselves apart by giving our customers an efficient and first class service, with orders usually despatched by the next working day. People return to us year after year because, given how frantic it can be getting things ready for a holiday, it's reassuring to know that The Beach Factory is reliable.
Every single order is important to us and so please order in confidence, but if you have a query just get in touch or call us on (0800) 954 1927 (or +44 (0)20 3417 3869 if you prefer).
Recent Customer Comments
Excellent advice over the phone enabled me to purchase the right beachwear for my children. Wonderful customer service. Always buy my uv tops from them and highly recommend them.
Mrs O'S - May 2013
Thank you for the products, I was impressed with your level of service.
Simon C - March 2013
The Seafolly jacket was great on my boat trip - it allowed me to sit in the sun for longer than would ever have been possible with sun lotion and meant I could effortlessly slip into the water without a thought to do a spot of swimming or snorkelling. Chic and practical and admired by everyone else on the boat - a massive win!
Ms. S - February 2013
Good old Google came up trumps when I did a search on UV tops for women. Your collection was easily the nicest as I wanted something both practical and fashionable and the rash vest option is not really me!
Really impressed by the speed of service and ease of ordering! Thank you.
Jo S - January 2013
I ordered a blue O Neill UV top for our Christmas holiday in Mauritius and my 9 year old wore it the entire time - he loved it! It ment far less suncream for him and it dried in the few minutes he was out of the sea or the pool. Next time I will be ordering them for my teenage boys too! Thank you Beach Factory!
Sara A - January 2013
Your service was excellent, timeous and the quality of goods and packaging was first class. We would definitely use you again for beachwear and swimwear.
Charles B - October 2012
Thank you very much for the excellent service, I look forward to using the Beach Factory in future.
Joe - October 2012
I was slightly nervous dealing with a website that I had found using Google, but that was unfounded and I have been very happy with the items I purchased. The only slight issue that I have had is the shirt that I bought for my son. He is just about to turn 8 so I bought the 7-8 as I figured that the 9-10 would be far too big. It fits adequately, but had I been able to see it prior to purchase, I perhaps would not have bought as it is a little on the small size. But I guess that is the hazard of buying online!
Sarah B - October 2012
[Having received this message we contacted the customer who has now exchanged the shirt for a bigger size. We don't believe that ordering online should be hazardous!]
Many thanks, I must say [I am] very impressed with your service and communications!
Mr S - October 2012
I just wanted to say a big thank you for sending my order of O'Neill 24/7 shirts, they arrived this morning. I am really pleased that you had them in stock, I am now ready for my hols..!
James E-B - July 2012
[The customer had in the past bought O'Neill 24/7 shirts directly from the USA. The Beach Factory is the only UK retailer to have a selection in stock having imported them from the USA.]
Thank you for the excellent service. From order to delivery in under 24 hours!
Colin M - July 2012
Just wanted to thank you for a really excellent service. I received the rash vests today, a perfect fit for both children, and a super quick turnaround for which I am grateful. Also thanks for the friendly emails ensuring that the sizing was right.
It has been a pleasure doing business with you. Thank you
Sarah D - July 2012
Just to say a big thank you for all your hard work in obtaining more of these tops [XXXL black swim shirts]. Your service has been second to none and we would definitely use your site again and will recommend it to our friends and clients.
Mel H - July 2012
Thanks for the order which arrived save and sound today! It fits a treat, and my daughter loves it (she insisted on wearing the Seafolly outfit for dinner!). I will definitely be back!
Adam S - June 2012
Thank you so much for all your help. Our reef shoes arrived this morning... they are terrific
Gina - June 2012
Many, many thanks for quick service. My daughter LOVES the suit and hat.
Charlotte C - June 2012
Thank you for the fast exchange and advice on sizing. Very pleased.
Connie H - June 2012
Many thanks again for the sun protection swimwear. We used them on our sun awareness week. [....] to try to educate the public about the danger of sun bathing. [...]. So thank you again for your support.
Sheila M (Clinical Nurse Specialist in Skin Cancer, North Cumbria University Hospitals) - May 2012
It's rare I feel it necessary to write a follow-up message following an order - but in this instance I wanted to write to thank you for your service and efficiency. I ordered from you on Monday 28th. Within 24 hours my order and despatch were confirmed and 3 few days later, despite living abroad [France], my order arrived (available from you and not even from Lion [in the] Sun who were out of stock!). I've rarely received any product ordered so quickly.
Please thank your service team and I look forward to ordering from you again!
Julia W - May 2012
Ordered from you yesterday and my goods were delivered at 9am today by the postman. Wow... Speedy service is an understatement. The hats and suits are perfect, just what I wanted. I will be sure to order from you again next summer and will be recommending your company to friends and family. Thanks again.
Lesley H - May 2012
Thank you for responding quickly, constructively and professionally to a query I had about the Tuga reversible hats for girls. Ultimately my kids think they are marvellous and we've had unsolicited positive feedback from several unrelated quarters including a lifeguard at our gym's outdoor pool and teachers at school. [...] It's reassuring when a company responds to customer concerns in this manner. We are all looking forward to the girls wearing their new hats and suits on holiday in July.
Christine S - May 2012
Just wanted to say "thank you" for the great customer service I experienced from the Beach Factory. I ordered a UV pop up tent and when I received it the stitching was loose. Phoned you that evening and, without any quibbling, was told a new tent would be sent out. A couple of days later it arrived in perfect condition. Would definitely use you again!
Michelina J - April 2012
Sincere thanks for arranging the urgent delivery of my purchases for my holiday - you kept me informed all the way so I was confident it would get here in time. Beach Factory really do combine the very best of online convenience with excellent personal customer service.
Paul H - April 2012
San Diego hats were brilliant for an exotic beach break ..they packed flat and popped back into shape quick as a flash .. I could also adjust their shape to deflect the sun off my face easily.
Mrs C - April 2012
The Sea Folly silver beach bag is fab - I won't be using it just for the beach as it makes a wonderful shopper, and in silver it goes with any outfit. Also it's a very soft silver so not too flashy. I might buy one as a gift for a friend!
The website was easy to use, payment details clear, the email confirmation was instant, and delivery also spot on. Well done!
Fiona C - March 2012
I just wanted to say thank you so much for sorting out the correct sizes for my children. Everything fits perfectly and we are all very happy with our new holiday essentials.
Rachel G - February 2012
Just to say a big thank you for your excellent service. Delivery came today, quicker than expected. Aqua shoes were well packed and I am very happy with the order and your service.
Avril H - January 2012